Questions? Answered.

Everything you need to know.

Real answers from 35+ years of running casino nights across Upstate New York. If your question isn't here, email us — we usually respond the same day.

Quick reference

How many tables for your guest count?

40–50 guests
2 tables
60–75 guests
3 tables
80–100 guests
4 tables
100–150 guests
5–6 tables

Our tables are custom-built larger than the rental standard, so you rent fewer tables and spend less. Larger crowds? 150–200 guests plan on 7–8 tables. We'll confirm the exact mix in your quote.

Is any real money or gambling involved?+

No. Every game is played with our custom casino play money for entertainment only. Nothing of monetary value is wagered, exchanged, or won at the tables. That's what keeps our events legal in every venue we serve across New York State — private homes, hotels, corporate offices, country clubs, breweries, barns, and non-profit halls. Guests can still compete for prizes you provide at the end of the night; more on that below.

Can we customize the play money with our logo or branding?+

Yes — and it's one of the most-loved details of any event we run. Our standard play money is included in every package, and for a small add-on we'll print fully custom bills featuring your company logo, the guest of honor's face, a wedding date, a milestone birthday, or an inside joke. Guests take the bills home as a keepsake, and they show up in social posts for weeks after the event. Let us know at booking so we can lock in artwork approval in time.

How does pricing work?+

Every quote is a fixed, all-inclusive price — no hourly billing, no surprise gratuities. It's based on three things: how many tables you need, how long the casino runs (a standard event is 3 hours of active play), and travel distance from Rochester. Send us your date, guest count, and venue and we return a formal quote within one business day.

How many tables do I actually need? (This is where we save you money.)+

Our tables are custom-built larger than the industry standard, so each one comfortably fits many more guests than a typical rental table — which means you rent fewer tables and pay less overall. For planning, we recommend one table per 20–25 guests, since not everyone plays at the same moment (drinks, food, conversation, restroom, photo booth). Popular configurations: 40–50 guests → 2 tables; 60–75 guests → 3 tables; 80–100 guests → 4 tables; 100–150 guests → 5–6 tables; 150–200 guests → 7–8 tables. We'll finalize the exact mix — blackjack, craps, roulette, poker, and specialty games — based on the vibe you want.

What's the right mix of games?+

For most events we recommend a spread: one blackjack, one craps or roulette, and one specialty game (Big Wheel, Horse Race, or Chuck-a-Luck) for every 60–75 guests. Poker tables are their own animal — they seat 10 and play slower, so they're best when your crowd specifically wants a poker room. We'll suggest a configuration when we quote your event.

How much space do the tables require?+

Every table is 8' × 4', and we ask for roughly 10' × 6' of clear floor per table to give the dealer, players, and passing traffic room to move. Ceilings should be at least 8'. We review a floor plan with you before the event so nothing is a surprise on load-in day.

Are the tables standing or seated?+

Poker tables (Texas Hold'em, Let It Ride, Three Card, Five Card / Caribbean Stud) are always seated and include 10 chairs. Every other table — blackjack, our modified craps, roulette, Big Wheel, Chuck-a-Luck, Horse Race, and Over/Under 7 — is a standing table by default, which keeps the crowd energy up and rotates players naturally. Any of them can be converted to seated on request; just tell us at booking.

Which games do you offer?+

Blackjack, our easy-to-play modified craps, roulette, and four kinds of poker (Texas Hold'em, Let It Ride, Three Card, Five Card / Caribbean Stud). We also bring party favorites like Big Wheel (Wheel of Fortune), Chuck-a-Luck, Horse Race, and Over/Under 7 — all fantastic for first-time players who want to jump in without a tutorial. See the full lineup on our tables page.

Is your craps hard to learn?+

No — that's the whole point. Traditional casino craps has a notoriously steep learning curve, so we run a simplified house version built around the Pass Line and Don't Pass bets. Guests are placing bets and cheering inside two minutes, and the table still feels every bit as loud and high-energy as a Vegas floor.

Who runs the tables?+

Every table is staffed by a professional dealer trained on that specific game. Our dealers arrive in tuxedo attire by default (or your company's branded shirts on request) and are experienced at teaching first-time players without slowing the table down for the veterans.

Can guests actually win something?+

Yes — most events end with a prize ceremony. Guests turn in their play money, we tally the totals, and the top winners claim prizes you provide (gift cards, wine, experiences, company swag, etc.). We handle the tally sheets and can MC the ceremony if you'd like a clean, hands-off close to the night.

How far in advance should we book?+

Peak Rochester and Buffalo dates — December holiday season, spring galas, and summer Saturdays — book out 8–12 weeks in advance. Off-peak weeknights can often be booked with 2–3 weeks of notice. If your date is fixed, reach out early.

Do you travel outside of Rochester?+

Yes. We regularly deliver across Upstate New York — Buffalo, Syracuse, Canandaigua, Geneva, Skaneateles, the Finger Lakes, and the Southern Tier. A modest travel fee applies to venues over 30 miles from Rochester and is quoted up front, never added later.

What kind of venues do you set up in?+

Any venue with enough floor space and an accessible entrance. We regularly work in country clubs, hotel ballrooms, corporate offices, private homes, barns, breweries, wineries, and restaurant back rooms. If you're unsure whether your space fits, send us photos or a floor plan and we'll confirm.

How long does setup and teardown take?+

Plan on about 60–90 minutes for setup and 45–60 minutes for teardown, depending on the number of tables and how far our crew has to walk from the loading dock. Setup and teardown are included in your quote — there's no extra labor charge.

Do you provide insurance?+

Yes. We carry general liability insurance and can furnish a certificate of insurance (COI) to any venue that requires one, at no additional cost. Give us the venue's requirements a couple of weeks out so we can send it on time.

Can we add a DJ or photo booth?+

Yes — we offer both as add-ons. Bundling through one vendor saves your planning team hours of coordination, and our DJ works with the casino's rhythm — building energy during play, dropping the volume for the prize ceremony, then bringing the dance floor to life.

What happens if we need to cancel or reschedule?+

We work with clients to reschedule whenever possible at no extra cost. Full cancellation terms are outlined in your contract before you sign — no fine print.

Still have a question?

Contact The Dealers